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Springfield Housing Authority

October 9, 2013 · Read the full official report (PDF) ↗

Published October 9, 2013 Audit covers January 1, 2006 – December 31, 2009 Under Suzanne M. Bump · 2011–2023

In plain English
The audit looked into allegations of wrongdoing at the Springfield Housing Authority from 2006 through 2009 and found weak controls, missing approvals, questionable payments, and missing records.
source
“This audit was initiated as a result of allegations received by OSA of potential wrongdoing at the Authority that purportedly took place during the tenure of a prior Executive Director.”
Read the plain-English breakdown
What is this?

This is a Massachusetts State Auditor performance audit of certain Springfield Housing Authority activities during January 1, 2006 through December 31, 2009.

“This report details the audit objectives, scope, methodology, findings, and recommendations for the audit period, January 1, 2006 through December 31, 2009.”
Why was it audited?

The State Auditor opened the audit because it received allegations that something improper may have happened at the Authority under a former executive director.

“OSA initiated an audit that covered the time period in question (January 1, 2006 through December 31, 2009) to assess the validity of the allegations.”
Why it matters

The Authority manages public housing programs and public money, so weak contract and purchasing controls can affect how public resources are used.

“Its $33 million annual budget is derived from rental income and funding from DHCD and HUD.”
What's in it for me?

If you are a taxpayer, tenant, or Springfield resident, the report matters because it pushes the Authority to document purchases, approve contracts properly, and show that payments are justified.

“In the future, the Authority should ensure that contracts that it awards for services contain all the necessary language to protect all the Authority’s interests, including specific tasks/deliverables.”
The bottom line

Auditors found that some contracts and purchases were not handled with the controls required by Authority policies, and one computer purchase allegation could not be fully checked because records were missing.

“As noted in our audit findings, we noted deficiencies in internal control with respect to the control environment, as top management bypassed existing procedures.”
What happens next

The Auditor recommended that the Authority tighten contract approvals, document software purchases and payments, and keep procurement records as required.

“In the future, the Authority should ensure that it maintains records to document all its procurements in accordance with the state’s record-retention requirements.”
Why it's significant

The report is significant because it found problems involving tens of thousands of dollars in contracts and purchases, including a $35,467 consultant contract, a $78,000-per-year legal counsel contract, and a $13,274 software purchase.

“The Authority entered into a five-year employment contract with an annual cost of $78,000 plus benefits with its former In-House Legal Counsel; the contract was not approved by the Authority’s board of commissioners as required by Authority policy.”
Jargon, unpacked

A “sole-source procurement” means buying from one vendor without normal competition; the audit says the Authority needed to keep required paperwork showing why that was allowed and why the price made sense.

“For sole-source procurements, the Authority should follow its established procedure of performing and retaining a cost analysis of the purchase and using the forms stipulated in its procedures.”

4 figure(s) pending source verification - not shown

What the Auditor checked

What the Auditor found

The Authority awarded a $35,467 consultant contract without proper approval, deliverables, or adequate documentation of services.
procurement/contractsrecordkeeping/documentationinternal controls

Why it matters: There was inadequate documentation to show that the compensation was necessary, appropriate, or benefited the Authority.

Standard: Section 2.2A of the Authority's procurement policies required board approval for contracts over $25,000. ( Section 2.2A of the Authority’s procurement policies )

1 recommendation
  • The Authority should ensure service contracts contain necessary language, including specific tasks and deliverables, and that contract awards follow Authority policies.agency: agreed
The Authority entered into a five-year employment contract for legal counsel without required board approval.
procurement/contractsinternal controls

Why it matters: The lack of board approval meant the contract did not follow Authority employment policies and later became subject to litigation.

Standard: The Authority Employee Handbook required board action for longer-term executive management employment actions. ( Authority Employee Handbook )

1 recommendation
  • The Authority should ensure all employment contracts are approved by its board of commissioners in accordance with Authority policies.agency: agreed
Agency response & Auditor reply
Auditor: "Our report does not state that the contract with the In-House Legal Counsel had no legal validity because of the absence of board approval."
The Authority bought $13,274 in incident-tracking software without required sole-source documentation and did not fully use it.
procurement/contractsrecordkeeping/documentationinternal controlsvendor oversight

Why it matters: The Authority paid the full cost up front despite no evidence that a final working version was delivered or went live.

Standard: Authority sole-source procurement procedures required a cost analysis and a Non Bid Purchase Approval Form. ( Section 3.9 of the Authority’s procurement policies )

1 recommendation
  • The Authority should ensure software purchases are planned, document receipt before payment, and retain required sole-source procurement analyses and forms.agency: partially agreed
Agency response & Auditor reply
Agency: "While we agree that there was a Memorandum provided in the file for this procurement alleging the reasons why [the Assistant Executive Director] felt the purchase of this software to be sole source procurement, we disagree that this was enough to justify a sole source procurement under state law and the Procurement Policy that was in place at the Housing Authority at the time the procurement was made."
Auditor: "We did identify two deviations from the Authority’s procurement policies, which are detailed in this report, and we believe that in the future, the Authority should make sure that it adheres to its procedure of completing a cost analysis and using the correct purchasing form."
The Authority could not provide enough documentation for auditors to evaluate allegations about a computer procurement.
procurement/contractsrecordkeeping/documentationinternal controls

Why it matters: Auditors could not substantiate whether bid specifications were improperly applied or altered.

Standard: State record-retention requirements and Authority procurement policies required procurement records to be maintained. ( Section 3.5D of the Authority’s procurement policies; state’s record-retention requirements )

1 recommendation
  • The Authority should maintain records documenting all procurements in accordance with state record-retention requirements.
Agency response & Auditor reply
Agency: "If the entire file was not kept, that in itself is concerning since there appears to be an issue as to whether or not this procurement was handled correctly under the law and [Authority] policies."
Auditor: "Our report acknowledges that there may have been previous specifications prepared, but we were not given copies of those specifications to review."

Verified dollar findings

Context (excluded) $35,467 not in headline

Contract sizes, limits, thresholds, and fund balances - scale figures, never counted as money found.

$35,467 - estimated contract value including salary and benefits