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Review of Mandated Reports of Children Born with a Physical Dependence on an Addictive Drug at Lowell General Hospital

May 18, 2017 · Mandated Reports of Children Born with a Physical Dependence on an Addictive Drug at Lowell General Hospital · Read the full official report (PDF) ↗

Published May 18, 2017 Audit covers January 1, 2014 – August 31, 2016 Under Suzanne M. Bump · 2011–2023

In plain English
The auditor found that Lowell General Hospital did not always file required child-protection reports on time for newborns born physically dependent on addictive drugs, and its recordkeeping was incomplete.
source
“Lowell General Hospital did not promptly prepare, retain, and send to the Department of Children and Families all required reports of children born drug-dependent.”
Read the plain-English breakdown
What is this?

This is a Massachusetts State Auditor performance audit of Lowell General Hospital covering January 1, 2014 through August 31, 2016.

“This report details the audit objectives, scope, methodology, finding, and recommendation for the audit period, January 1, 2014 through August 31, 2016.”
Why was it audited?

The auditor reviewed whether the hospital followed state law requiring reports to child welfare officials when babies are born physically dependent on addictive drugs.

“This audit was conducted as part of OSA’s ongoing efforts to audit the activities of the Commonwealth’s service providers and to promote accountability, transparency, and cost-effectiveness in state contracting.”
Why it matters

These reports matter because babies born drug-dependent may face health, developmental, safety, abuse, or neglect risks, and state agencies need timely information to respond.

“According to the Massachusetts Department of Public Health (DPH), infants born with a physical dependence on an addictive drug (i.e., infants born with CDA) are at risk of a variety of medical conditions and developmental disabilities as well as abuse and neglect.”
What's in it for me?

For residents, the issue is whether vulnerable newborns are being reported quickly enough so the state can help protect and care for them.

“To help provide proper care and treatment to infants born with CDA, the Legislature enacted Section 51A of Chapter 119 of the Massachusetts General Laws.”
The bottom line

The audit found 12 late required reports out of 132 cases, plus missing copies or proof of delivery for many reports.

“For 12 of the 132 children who were born at Lowell General Hospital (LGH) with congenital drug addiction during our audit period, LGH did not send required reports to the Department of Children and Families (DCF) within the 48-hour timeframe required by Section 51A of Chapter 119 of the Massachusetts General Laws.”
What happens next

The auditor recommended stronger hospital oversight so required reports are completed, kept, sent on time, and documented.

“LGH should establish proper oversight controls to ensure that all mandated reporters on its staff complete, retain, and send copies of all Section 51A reports within the prescribed timeframes and that it retains proper documentation to substantiate that reports have been submitted to DCF.”
Why it's significant

The main significance is accountability: without complete records, the hospital cannot prove it is consistently meeting child-protection reporting duties.

“Without accurate and complete records, LGH cannot properly oversee its Section 51A reporting process.”
Jargon, unpacked

A mandated reporter is a worker, such as certain hospital staff, who must report suspected child abuse or neglect; CDA means congenital drug addiction, referring here to babies born physically dependent on addictive drugs.

“The Department of Children and Families (DCF) is the state agency that is responsible for investigating mandated reports of infants born with congenital drug addiction (CDA).”

What the Auditor found

Lowell General Hospital did not promptly prepare, retain, and send all required reports for children born drug-dependent.
recordkeeping/documentationinternal controlsreporting timeliness

Why it matters: Without accurate and complete records, LGH cannot properly oversee its Section 51A reporting process, and late reports may delay DCF's written documentation for child treatment and safety decisions.

Standard: Section 51A of Chapter 119 of the Massachusetts General Laws requires mandated reporters to notify DCF immediately by phone and file a written report within 48 hours. ( Section 51A of Chapter 119 of the General Laws; Section 51A(a) of Chapter 119 of the General Laws; Section 12 of Chapter 11 of the Massachusetts General Laws )

1 recommendation
  • LGH should establish proper oversight controls to ensure that all mandated reporters on its staff complete, retain, and send copies of all Section 51A reports within the prescribed timeframes and retain documentation proving the reports were submitted to DCF.agency: agreed
Agency response & Auditor reply
Agency: "The hospital appreciates the suggestion that the retention of these reports constitutes a “sound business practice” and will be immediately moving forward with enhancing our current internal practices to maximize document retention."
Auditor: "Finally, in its response, LGH did not address the fact that 12 of the 51A reports it filed with DCF were sent after the mandated 48-hour report-submission timeframe."