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Office of Medicaid (MassHealth) - Review of Dental Periapical Radiograph Claims Submitted by Sawan & Sawan, DMD

February 10, 2017 · Office of Medicaid (MassHealth) · Read the full official report (PDF) ↗ · official site ↗

Published February 10, 2017 Audit covers July 1, 2010 – June 30, 2015 Under Suzanne M. Bump · 2011–2023

In plain English
Auditors found that this dental practice billed MassHealth for about $79,190 in X-rays that should not have been paid for under MassHealth rules.
source
“Based on our audit, we have concluded that Sawan & Sawan, DMD improperly billed MassHealth for dental periapical radiographs totaling approximately $79,190 during the audit period; 25% of the claims billed during this period were unallowable.”
Read the plain-English breakdown
What is this?

This is a Massachusetts State Auditor review of MassHealth payments to Sawan & Sawan, DMD for a specific kind of dental X-ray from July 1, 2010 through June 30, 2015.

“OSA has conducted an audit of dental periapical1 radiograph claims paid to Sawan & Sawan, DMD for the period July 1, 2010 through June 30, 2015.”
Why was it audited?

The auditor looked at this provider because its billing pattern showed a higher share of periapical X-rays than other dental providers, which raised a risk flag.

“We selected Sawan & Sawan, DMD for audit because we determined that of all the radiographs3 it took during the audit period, periapical radiographs represented an average of 69.5%, whereas all other dental providers’ periapical radiographs averaged 51.5% of their total radiograph claims.”
Why it matters

MassHealth is a major public program paid for with taxpayer money, so improper payments matter to the state budget and public trust.

“Medicaid expenditures represent approximately 39% of the Commonwealth’s total annual budget.”
What's in it for me?

If you are a Massachusetts taxpayer or MassHealth member, this audit is about whether public healthcare dollars were spent properly and whether providers followed the rules.

“As with any government program, public confidence is essential to the success and continued support of the state’s Medicaid program.”
The bottom line

The auditor recommended that the dental practice work with MassHealth to repay the estimated improper payments and improve its billing and recordkeeping.

“Sawan & Sawan, DMD should collaborate with MassHealth to repay the approximately $79,190 in improper payments it received for periapical radiographs.”
What happens next

MassHealth said it would try to recover the overpayment after the final report and would monitor the provider’s future claims.

“MassHealth’s Provider Compliance Unit will seek to recover the overpayment from Sawan & Sawan, DMD once the final report has been issued.”
Why it's significant

The issue was not just paperwork: auditors said some X-rays were billed during routine dental exams without the required signs of a specific dental problem.

“These 15 claims were for dental periapical radiographs performed as part of routine dental exams and were not part of a triennial full-mouth series of radiographs.”
Jargon, unpacked

A periapical radiograph is a dental X-ray that shows the whole tooth, from the top down to where it sits in the jaw.

“A periapical radiograph shows the whole tooth from the top to where the tooth is secured in the jaw.”

What the Auditor checked

What the Auditor found

Sawan & Sawan, DMD improperly billed MassHealth for unallowable dental periapical radiographs.
recordkeeping/documentationinternal controlsvendor oversight

Why it matters: MassHealth made a projected $79,190 in improper payments for radiographs that were routine or insufficiently documented.

Standard: 130 CMR 420.423(B)(3) and 130 CMR 420.414(B) ( Section 420.423(B)(3) of Title 130 of the Code of Massachusetts Regulations; 130 CMR 420.414(B); Section 12 of Chapter 11 of the Massachusetts General Laws )

3 recommendations
  • Sawan & Sawan, DMD should collaborate with MassHealth to repay the approximately $79,190 in improper payments it received for periapical radiographs.agency: partially agreed
  • Sawan & Sawan, DMD should ensure that in the future, it does not bill MassHealth for periapical radiographs that are unallowable under MassHealth regulations.agency: disagreed
  • Sawan & Sawan, DMD should ensure that dental records reflect the need for periapical radiographs for members.agency: disagreed
Agency response & Auditor reply
Agency: "In closing, we respectfully disagree with the findings in the OSA’s preliminary audit report for the reasons discussed above."
Auditor: "After reviewing Sawan & Sawan, DMD’s explanations and comparing them to the applicable dental records, OSA still concludes that the remaining 11 claims were unallowable under MassHealth regulations; they were not supported by appropriate documentation in the members’ dental records, such as patient complaints and/or references to related extractions, infections, periapical change, anomalies, etc., as required by state regulation."

Verified dollar findings

Projected / estimated $79,190 not in headline

Estimated or sample-projected amounts - shown separately because they are not a hard-identified dollar figure.

$79,190 - projected overpayment

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