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Department of Higher Education's Optional Retirement Program

· Department of Higher Education · Read the full official report (PDF) ↗

Audit covers January 1, 2010 – December 31, 2010

In plain English
The audit found that Massachusetts higher education officials needed to improve how they ran the Optional Retirement Program, especially because campuses were not all using the same rules to decide who could join and when.
source
“Based on our audit, we determined that DHE needs to make improvements in its administration of the ORP.”
Read the plain-English breakdown
What is this?

This is a State Auditor report about the Department of Higher Education’s Optional Retirement Program, a retirement plan available to certain public higher education employees instead of the State Employees’ Retirement System.

“The ORP is offered to eligible employees of community colleges, state colleges, and universities as an alternative to the State Employees’ Retirement System (SERS).”
Why was it audited?

Auditors checked whether the program was being run properly, whether earlier problems had been fixed, and whether the state followed the right process when choosing companies to provide retirement plan services.

“The objectives of our audit were to (1) determine whether the ORP is being administered efficiently, effectively, and in compliance with applicable laws, rules, and regulations; (2) determine whether DHE has taken appropriate measures to address concerns relative to the operation of the ORP raised in reports issued by an independent actuarial and employee benefits consulting firm in 2006 and 2011; and (3) assess the process DHE used to procure ORP plan providers.”
Why it matters

If campuses apply the rules differently, employees could be wrongly allowed into or kept out of the retirement plan, which affects their benefits and the state’s compliance with the law.

“As a result of these issues, there is a higher-than-acceptable risk that errors might occur in determining an employees’ eligibility to participate in the ORP.”
What's in it for me?

For an eligible public higher education employee, the report matters because it deals with whether you get clear, consistent information about retirement choices and deadlines.

“According to Chapter 32, eligible employees are required to make a decision within 90 days of their first becoming eligible to participate in the ORP (generally, their date of hire).”
The bottom line

The retirement plan provider selection process was acceptable, but the Department of Higher Education still needed stronger, more uniform rules and follow-through for campus administrators.

“Consequently, DHE needs to facilitate a more uniform and comprehensive application of ORP rules and regulations by campus administrators.”
What happens next

The auditor recommended that the department create clear procedures, train campus administrators, check campuses between audits, and continue fixing the issues identified earlier.

“DHE should continue its efforts to address the inconsistencies among the campuses in the application of the various plan rules and regulations by the campus administrators.”
Why it's significant

This was not about one isolated paperwork mistake; auditors found inconsistent practices across campuses, including different start dates for enrollment periods and different ways of checking eligibility.

“During our audit, we sent a survey to a sample of 15 campus administrators at state colleges and universities, of whom 13 replied.”
Jargon, unpacked

ORP means Optional Retirement Program, a defined contribution retirement plan where the employee’s benefit depends on contributions and investment performance, rather than a guaranteed pension formula.

“The ORP is a defined contribution plan offering both flexibility and portability to plan members.”

What the Auditor checked

What the Auditor found

Campus administrators inconsistently determined member eligibility and enrollment data for the Optional Retirement Program.
eligibility determinationrecordkeeping/documentationinternal controls

Why it matters: There is a higher-than-acceptable risk that errors might occur in determining employees' eligibility to participate in the ORP.

Standard: Chapter 15A, Section 40, and Chapter 32, Section 2, of the Massachusetts General Laws; Board of Higher Education ORP Election Period policy. ( Chapter 15A, Section 40 (2)(a), of the General Laws; Chapter 32, Section 2, of the General Laws )

1 recommendation
  • DHE should develop and implement policies and procedures for campus administrators to follow that will establish uniformity in the process used to determine ORP eligibility.
Agency response & Auditor reply
Agency: "The DHE’s rule to determine the Election Period start date is the first day that an eligible employee is actively at work in the eligible position."
DHE had not fully addressed issues identified in prior independent reviews of the Optional Retirement Program.
internal controlsrecordkeeping/documentationeligibility determination

Why it matters: Inconsistent application of ORP rules and regulations could continue without more uniform guidance, monitoring, and interim reviews.

2 recommendations
  • DHE should continue its efforts to address inconsistencies among campuses in the application of plan rules and regulations by campus administrators.agency: agreed
  • DHE should conduct interim reviews between audits at randomly selected campuses to determine that issues discussed at its administrative workshops are properly addressed.agency: agreed
Agency response & Auditor reply
Agency: "The DHE will proceed with this recommendation and intends to implement our first reviews [relative to campus audits] in early 2012."

Prior findings revisited

Being worked on
"Our review of these reports and discussions with DHE and Segal officials disclosed that certain issues identified in these reports still needed to be addressed."

More audits of this entity

Other Office of the State Auditor reports on Department of Higher Education , including the prior audits referenced above.

See this entity's page with all 4 audits →