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Department of Education Expenditures for Information Technology

MARCH 21, 2001 · Read the full official report (PDF) ↗

Published MARCH 21, 2001 Audit covers fiscal year 1999 – fiscal year 2000 Under A. Joseph DeNucci · 1987–2011

In plain English
The auditor found serious problems in how the Department of Education paid for IT consultants and IT expenses, including millions in unnecessary, undocumented, questionable, or poorly controlled spending.
source
“During our audit work, we identified a number of significant problems with expenditures being incurred by DOE for Information Technology (IT) related expenses, including DOE’s incurring as much as $3.9 million in unnecessary and wasteful expenses, $4.9 million in undocumented or inadequately documented expenses, hundreds of thousands of dollars in questionable expenses, and noncompliance with state laws and regulations relative to the procurement of goods and services and the use of consultants.”
Read the plain-English breakdown
What is this?

This is an interim Massachusetts State Auditor report looking at certain Department of Education spending on information technology during fiscal years 1999 and 2000.

“This interim report discloses only those problems that we identified relative to IT expenditures made by DOE during our audit period.”
Why was it audited?

The audit reviewed whether DOE had proper controls over spending, whether expenses were authorized and documented, and whether the spending followed state rules.

“To determine whether DOE has established an adequate internal control structure over agency expenditures that provides reasonable assurance that agency transactions are properly authorized, recorded, and reported and that agency assets are being properly safeguarded against loss, theft, or misuse.”
Why it matters

The report says weak controls let public money be spent in ways that may have been wasteful, poorly documented, or against state rules.

“These deficiencies were the result of DOE’s failure to establish adequate internal controls within its IT “cluster” (DOE’s term for its various operating groups).”
What's in it for me?

For an ordinary taxpayer, this matters because the auditor says DOE may have spent public money unnecessarily on consultant markups, questionable perks, and expenses that were not properly supported.

“Because DOE uses these three companies as conduits rather than hiring these consultants directly, it incurred at least $3,652,433 in unnecessary consultant salary expenses.”
The bottom line

The auditor’s bottom line was that DOE needed stronger controls, better documentation, and an end to using consulting firms as pass-through payment channels.

“DOE should cease using IT consulting companies as fiscal intermediaries to procure IT consultants.”
What happens next

DOE reported that it had begun making management and procurement changes, including ending its relationship with Nitro, adding permanent positions, requiring better documentation, and changing consultant practices.

“As a result of our audit and a review done by EOAF, OSC, and OSD, on January 8, 2001, DOE officials sent a memorandum to us detailing changes the department had made in its Educational Technology Group1.”
Why it's significant

The findings were significant enough that the auditor issued this report before the full audit was finished, saying the problems needed immediate attention from DOE officials.

“Based on our audit work in this area, we found significant problems relative to these IT expenditures, which we believe warrant the immediate attention of DOE officials.”
Jargon, unpacked

A “fiscal conduit” means DOE used a consulting company as a middleman: DOE found or directed the worker or expense, the company processed it, and DOE paid the company plus a markup.

“These IT consulting firms then send these consultants back to DOE to work and charge DOE an hourly fee plus a markup or profit margin for each consultant.”

5 figure(s) pending source verification - not shown

What the Auditor checked

What the Auditor found

DOE used IT consulting companies as fiscal conduits and incurred unnecessary consultant costs.
procurement/contractsinternal controlsvendor oversight

Why it matters: DOE incurred at least $3,652,433 in unnecessary consultant salary expenses and violated requirements governing consultants.

Standard: Chapter 29, Section 29A of the Massachusetts General Laws and state finance requirements governing consultant services. ( Chapter 29, Section 29A, of the Massachusetts General Laws; 808 CMR 2.03(6) )

2 recommendations
  • DOE should stop using IT consulting companies as fiscal intermediaries to procure IT consultants.
  • DOE should ensure full compliance with Chapter 29, Section 29A and state financial requirements.
DOE lacked adequate controls over IT non-personnel expenses.
procurement/contractsrecordkeeping/documentationinternal controlsvendor oversight

Why it matters: DOE had over $3 million in undocumented or inadequately documented expenses, questionable expenses, unnecessary markups, procurement violations, and payments approved by a consultant to himself and his employer.

Standard: State procurement regulations, state finance laws, State Comptroller closing instructions, and generally accepted accounting principles for segregation of duties. ( 801 CMR 21.00; Chapter 7 of the General Laws )

3 recommendations
  • DOE should maintain complete documentation to support expenditures.
  • DOE should stop using consulting companies as fiscal conduits to pay agency expenses.
  • DOE should ensure all agency expenses comply with state finance laws.
Agency response & Auditor reply
Agency: "Regarding this matter, DOE’s IT Director told us that an error had been made if bills were paid without adequate documentation."
DOE consultants hired family members and one consultant participated in payments through his own company.
procurement/contractsinternal controlsfraud/theftvendor oversight

Why it matters: Consultants functioning in public capacities could derive personal or family financial benefits from public funds.

Standard: Chapter 268A of the Massachusetts General Laws and State Ethics Commission Advisory No. 11. ( Chapter 268A of the Massachusetts General Laws )

2 recommendations
  • DOE should ensure hiring practices for permanent staff and consultants are consistent with Chapter 268A.
  • DOE should adequately segregate duties and responsibilities of staff and consultants.
Agency response & Auditor reply
Agency: "According to the IT Director, he did not participate in the hiring of his sister."
DOE lacked adequate controls over IT cluster payroll and attendance records.
payroll/timerecordkeeping/documentationinternal controls

Why it matters: DOE could not support at least $1,687,509 in payroll costs and had questionable attendance and payroll authorization practices.

2 recommendations
  • DOE should develop adequate controls over authorization and documentation of time and attendance records for employees and consultants.
  • DOE should implement standard recordkeeping and payroll authorization procedures for the entire agency.

Verified dollar findings

Recovered / repaid $143,530 not in headline

Funds recovered or repaid to the Commonwealth.

$143,530 - prepaid consultant services
Projected / estimated $243,994 not in headline

Estimated or sample-projected amounts - shown separately because they are not a hard-identified dollar figure.

$243,994 - estimated markups received by consultant-owned company
Other identified $2,683,932 not in headline

Identified dollar findings that do not fall in a named band.

$2,683,932 - expenses passed through consultant-owned company