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Audit of the Worcester County District Attorney's Office (Middle District)

March 23, 2018 · Worcester County District Attorney's Office (Middle District) · Read the full official report on mass.gov ↗

Published March 23, 2018 Audit covers July 1, 2014 – December 31, 2016 Under Suzanne M. Bump · 2011–2023

In plain English
The auditor found that the Worcester County District Attorney’s Office generally handled victim/witness help and drug-forfeiture grant spending properly, but its Young Adult Diversion Program needed better tracking, documentation, and education requirements.
source
“Below is a list of our audit objectives, indicating each question we intended our audit to answer; the conclusion we reached regarding each objective; and, if applicable, where each objective is discussed in the audit findings.”
Read the plain-English breakdown
What is this?

This is a state performance audit of the Worcester County District Attorney’s Office for July 1, 2014 through December 31, 2016, with longer review periods for two programs.

“In accordance with Section 12 of Chapter 11 of the Massachusetts General Laws, the Office of the State Auditor has conducted a performance audit of the Worcester County District Attorney’s Office—Middle District (WCDA) for the period July 1, 2014 through December 31, 2016.”
Why was it audited?

The auditor reviewed how the office ran three programs: young adult diversion, victim/witness assistance, and drug-forfeiture community grants.

“In this performance audit, we examined WCDA’s activities related to the administration of its Young Adult Diversion Program, Victim/Witness Assistance Program, and Drug Forfeiture Community Reinvestment Program.”
Why it matters

The diversion program is meant to help young first-time offenders avoid a criminal record, which can affect school, work, and life opportunities.

“The underlying philosophy is that a youthful criminal record can have negative impacts on educational, employment, and societal development throughout life, and that certain youthful transgressions can be effectively redressed through education and service opportunities.”
What's in it for me?

For ordinary residents, the audit checks whether public programs are being run fairly, documented properly, and improved using evidence.

“As a result, WCDA’s ability to measure the results of the program and determine whether any changes to the program are necessary is limited.”
The bottom line

The main problem was not that the diversion program should end, but that the office needed stronger ways to measure results and prove participants completed requirements.

“While WCDA has created a program to accomplish this goal, we identified several ways in which its administration of this program could be strengthened.”
What happens next

The auditor recommended that the office collect useful program data, keep written proof of completion, expand education options, and reduce barriers for participants.

“WCDA should identify the relevant data that could be used to assess the effectiveness of its Young Adult Diversion Program, establish a formal process to collect and evaluate this information, and use it to make any necessary program enhancements.”
Why it's significant

The audit is significant because diversion programs can keep minor mistakes from becoming criminal records, but the public needs evidence that the program is consistent and effective.

“Finally, although WCDA believes that collecting and using program data would be at odds with the premise of the Young Adult Diversion Program, we believe this information could be used also to provide a level of transparency to program participants, the Legislature, and the public regarding the program’s effectiveness.”
Jargon, unpacked

Recidivism means someone commits another crime after completing the program; the audit says tracking this could help judge whether the program is working.

“WCDA could improve its program by establishing a process to identify, collect, and evaluate relevant Young Adult Diversion Program data, such as whether participants have reoffended after successfully completing the program.”

What the Auditor checked

What the Auditor found

WCDA did not have a process to measure whether the Young Adult Diversion Program reduced recidivism.
recordkeeping/documentationinternal controls

Why it matters: WCDA could not fully assess the program’s effect on recidivism or identify improvements to the program.

Standard: Urban Institute report Improving Recidivism as a Performance Measure, cited as a best practice. ( Improving Recidivism as a Performance Measure )

1 recommendation
  • WCDA should identify the relevant data that could be used to assess the effectiveness of its Young Adult Diversion Program, establish a formal process to collect and evaluate this information, and use it to make any necessary program enhancements.agency: disagreed
Agency response & Auditor reply
Agency: "There is one recommendation that gives me pause, however, and I believe merits further consideration."
Auditor: "While we recognize that WCDA has limited resources, the collection and evaluation of data in the Young Adult Diversion Program, in our opinion, will aid in the proper administration of this program."
Young Adult Diversion Program files did not always document that participants completed required education and community service.
recordkeeping/documentationinternal controls

Why it matters: Without the documentation, WCDA cannot be certain participants met all requirements before charges were dismissed.

Standard: Office of the State Comptroller Internal Control Guide and US Government Accountability Office Standards for Internal Control in the Federal Government. ( Standards for Internal Control in the Federal Government )

2 recommendations
  • WCDA should amend its Programmatic Policies to require written documentation to substantiate the completion of the Young Adult Diversion Program.agency: already implemented
  • WCDA should maintain all such documentation in each participant’s file.agency: already implemented
Agency response & Auditor reply
Auditor: "We believe that the actions taken by WCDA, as stated in its response, to address our concerns about the documentation of participation in the Young Adult Diversion Program and the related online educational programs were responsive to our concerns and should allow it to administer this program more effectively."
WCDA allowed most Young Adult Diversion Program participants to skip required online education programs.
internal controlsrecordkeeping/documentation

Why it matters: Participants may not receive information on legal consequences, other negative consequences, and behavior-change strategies needed to reduce recidivism.

Standard: WCDA’s Young Adult Diversion Program policy requiring participants to successfully complete an online education program. ( WCDA’s Young Adult Diversion Program policy )

2 recommendations
  • WCDA should expand its current online education programs to include all types of criminal offenses in the Young Adult Diversion Program.agency: already implemented
  • WCDA should remove barriers to accessing online education programs by determining whether a different vendor offers similar programs in different languages and suggesting alternatives (such as public libraries) to individuals who state that they do not have access to a computer.agency: already implemented
Agency response & Auditor reply
Agency: "The online education program has also been adjusted to accommodate the varying needs of participants."
Auditor: "We believe that the actions taken by WCDA, as stated in its response, to address our concerns about the documentation of participation in the Young Adult Diversion Program and the related online educational programs were responsive to our concerns and should allow it to administer this program more effectively."

More audits of this entity

Other Office of the State Auditor reports on Worcester County District Attorney's Office (Middle District) .

See this entity's page with all 2 audits →