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Audit of the Office of the Governor

September 23, 2021 · Office of the Governor · Read the full official report on mass.gov ↗

Published September 23, 2021 Audit covers July 1, 2018 – June 30, 2020 Under Suzanne M. Bump · 2011–2023

In plain English
The audit found that the Governor's office did not promptly fill some seats on state boards and commissions, and its tracking system had some missing or inaccurate appointment information.
source
“Some state boards and commissions had vacancies that GOV did not fill immediately when members’ terms ended.”
Read the plain-English breakdown
What is this?

This is a Massachusetts State Auditor performance audit of the Office of the Governor covering July 1, 2018 through June 30, 2020.

“This report details the audit objectives, scope, methodology, findings, and recommendations for the audit period, July 1, 2018 through June 30, 2020.”
Why was it audited?

Auditors wanted to know whether the Governor's office was filling required seats on state boards and commissions as state rules require.

“The purpose of our audit was to determine whether GOV had filled all vacant seats on the Commonwealth’s active boards and commissions as prescribed by state laws, regulations, or executive orders.”
Why it matters

Boards and commissions can have trouble doing their work if they do not have enough appointed members.

“When boards and commissions are without a full complement of appointees, they may lack the knowledge and skills to effectively meet their mission and may encounter difficulty securing a quorum to officially conduct business.”
What's in it for me?

For residents, this matters because these boards and commissions help carry out public work across many state departments and policy areas.

“Governor Baker appoints citizens to more than 700 boards and commissions dealing with virtually every state department and public policy area.”
The bottom line

Auditors found 248 seats where terms had ended and said those seats should have been filled by the Governor's office according to its database.

“As of the end of our audit period, the term had ended for 248 (10.6%) of the 2,341 seats5 on active state boards and commissions; these 248 seats should have been filled by the Office of the Governor (GOV) according to the Intranet Quorum (IQ) database.”
What happens next

The Auditor recommended better monitoring of appointments, review of new boards for duplication, and better policies for keeping appointment data accurate.

“GOV should develop policies and procedures to ensure that IQ accurately contains all active state boards and commissions and the appointments made to them.”
Why it's significant

The finding was not only about open seats; it also raised concerns that the Governor's office could not manage appointments well if its database was incomplete or inaccurate.

“Without ensuring that board and commission appointment information is complete and accurate in its database, GOV cannot effectively manage the filling of vacancies.”
Jargon, unpacked

A 'holdover' means a person's official term has ended, but they keep serving until someone is appointed to replace them.

“Holdover status was described to us as a status where the appointment term has ended, but the appointee continues to serve on the board or commission until a replacement is appointed.”

What the Auditor checked

What the Auditor found

Some state board and commission seats were not filled immediately after members' terms ended.
recordkeeping/documentationinternal controls

Why it matters: Boards and commissions may lack needed knowledge and skills and may have difficulty securing a quorum to conduct official business.

Standard: State boards' or commissions' enabling legislation describes the Governor's appointment responsibility and authority. ( Section 42 of Chapter 13 of the Massachusetts General Laws; Section 8 of Chapter 30 of the Massachusetts General Laws )

3 recommendations
  • GOV should enhance its process to monitor all required appointments by the Governor to ensure that state boards and commissions are filled with appointments by the Governor immediately when members' terms end.
  • GOV should implement a review process for any new board or commission created to ensure that it is not duplicative and does not have a mission similar to that of an existing board or commission, and GOV should combine duplicate responsibilities to create a single board or commission.agency: disagreed
  • GOV should develop policies and procedures to ensure that IQ accurately contains all active state boards and commissions and the appointments made to them.agency: already implemented
Agency response & Auditor reply
Agency: "Seats that are truly vacant, with no one serving either in term or in holdover, should be filled with qualified individuals as soon as possible."
Auditor: "Therefore, we concluded that GOV had not immediately filled all vacant Governor-appointed seats on state boards and commissions."

More audits of this entity

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