Audit of the Nantucket Regional Transit Authority
October 2, 2018 · Nantucket Regional Transit Authority · Read the full official report on mass.gov ↗
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“Below is a summary of our findings and recommendations, with links to each page listed.”
Read the plain-English breakdown
This is a state performance audit of the Nantucket Regional Transit Authority, covering July 1, 2015 through June 30, 2017.
“I am pleased to provide this performance audit of the Nantucket Regional Transit Authority.”
The Auditor reviewed whether NRTA maintained its vehicles properly, reported financial records for public access, and managed employee use of non-passenger vehicles.
“We also examined NRTA’s use of its non-revenue-producing vehicles, as well as its compliance with the General Laws regarding providing its financial records to the Secretary of Administration and Finance for public disclosure.”
The issues matter because public transit agencies use public money, and residents should be able to see how money is spent and know that agency vehicles are being used for public business.
“Therefore, NRTA did not allow the Commonwealth to give the public a sufficient level of transparency regarding NRTA’s operations, including its overall financial health and the nature and extent of its expenses.”
The audit found two main problems: NRTA did not send required spending information to the state public website, and it did not keep proper logs for employee use of non-passenger vehicles.
“NRTA did not submit required financial information to the Commonwealth to be made available to the public on a searchable website.”
The Auditor recommended that NRTA create formal procedures, track compliance, and keep detailed vehicle-use logs; NRTA said it was working on those steps.
“Based on its response, NRTA is taking measures to ensure that it properly reports this information.”
This was not a finding that buses were unsafe or maintenance was neglected; the audit concluded preventive maintenance records were up to date, while transparency and vehicle-use tracking needed improvement.
“Did NRTA maintain a cost maintenance log for each vehicle to ensure that preventive maintenance for vehicles and equipment for transporting passengers with disabilities under the requirements of the Americans with Disabilities Act of 1990 was up to date per Federal Transit Administration (FTA) guidelines?”
A “non-revenue-producing vehicle” means an agency vehicle used by employees for work, not a bus or van that carries paying riders.
“Non-revenue-producing vehicles are light-duty vehicles for temporary use by NRTA employees for agency-related business.”
What the Auditor checked
- Complied Did NRTA maintain a cost maintenance log for each vehicle to ensure that preventive maintenance for vehicles and equipment for transporting passengers with disabilities under the requirements of the Americans with Disabilities Act of 1990 was up to date per Federal Transit Administration (FTA) guidelines?
- Did not comply Did NRTA submit all required financial records to the Commonwealth for inclusion on the Commonwealth’s searchable website as required by Section 14C of Chapter 7 of the General Laws?
- Did not comply Did NRTA properly manage the use of its non-revenue-producing vehicles?
What the Auditor found
Why it matters: The public lacked sufficient transparency into NRTA’s operations, financial health, and expenses.
Standard: Section 14C of Chapter 7 of the Massachusetts General Laws ( Section 14C of Chapter 7 of the Massachusetts General Laws )
2 recommendations
- Develop formal policies and procedures for submitting required financial information to EOAF.agency: agreed
- Establish monitoring controls to ensure assigned staff follow the policies and procedures.agency: agreed
Agency response & Auditor reply
Agency: "The NRTA is committed to open government and transparency and found a low cost alternative to participate in the open government initiative."
Auditor: "Based on its response, NRTA is taking measures to ensure that it properly reports this information."
Why it matters: There was a higher-than-acceptable risk that vehicles could be used for non-business purposes without detection.
Standard: MassDOT Motor Vehicles Policy, No. P-D0032-01, dated October 5, 2016
2 recommendations
- Establish policies and procedures, consistent with MassDOT’s, requiring a log for non-revenue-producing vehicle use.agency: agreed
- Ensure the policies and procedures include monitoring controls.agency: agreed
Agency response & Auditor reply
Agency: "The NRTA will revise its current policy and procedures to include monitoring controls and a log for the vehicles requiring such and will be consistent with the policy."
Auditor: "Based on its response, NRTA is taking measures to address our concerns in this area."
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