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Audit of the Merrimack Valley Regional Transit Authority

July 31, 2018 · Merrimack Valley Regional Transit Authority · Read the full official report on mass.gov ↗

Published July 31, 2018 Audit covers July 1, 2015 – June 30, 2017 Under Suzanne M. Bump · 2011–2023

In plain English
The audit found two main problems: MVRTA did not send required financial data to the state for public posting, and it did not keep proper records showing how staff used agency vehicles that do not carry passengers.
source
“Below is a summary of our findings and recommendations, with links to each page listed.”
Read the plain-English breakdown
What is this?

This is a Massachusetts State Auditor performance audit of the Merrimack Valley Regional Transit Authority covering July 1, 2015 through June 30, 2017.

“This report details the audit objectives, scope, methodology, findings, and recommendations for the audit period, July 1, 2015 through June 30, 2017.”
Why was it audited?

Auditors reviewed vehicle maintenance, use of non-passenger-service vehicles, and whether MVRTA gave required financial records to the state for public disclosure.

“We also examined MVRTA’s use of its non-revenue-producing vehicles, as well as its compliance with the General Laws regarding providing its financial records to the Secretary of Administration and Finance for public disclosure.”
Why it matters

The missing financial reporting reduced public transparency about MVRTA’s finances, and poor vehicle-use records increased the risk that agency vehicles could be used for non-work purposes without being caught.

“Therefore, MVRTA did not allow the Commonwealth to give the public a sufficient level of transparency regarding MVRTA’s operations, including its overall financial health and the nature and extent of its expenses.”
What's in it for me?

If you live in or use transit in the Merrimack Valley, this affects your ability to see how public transit money is spent and whether agency vehicles are being controlled properly.

“MVRTA operates local fixed-route and demand-response services within the 284-square-mile Merrimack Valley area, serving a population of more than 352,000.”
The bottom line

Auditors found MVRTA was generally maintaining required vehicle maintenance records, but failed on financial transparency reporting and documentation of employee use of non-revenue vehicles.

“Did MVRTA maintain a cost maintenance log for each vehicle to ensure that preventive maintenance for vehicles and equipment for transporting passengers with disabilities under the requirements of the Americans with Disabilities Act of 1990 was up to date per Federal Transit Administration (FTA) guidelines?”
What happens next

MVRTA said it would work with state officials on reporting timelines and delivery requirements, and would create policies and monitoring controls for the required financial submissions and vehicle-use procedures.

“MVRTA will develop its policy and monitoring controls once the time lines and final delivery criteria have been agreed to with the State Comptroller’s Office.”
Why it's significant

This was not about whether buses ran on time; it was about whether a public transit agency followed transparency rules and kept enough records to protect public resources.

“As a result of the lack of monitoring of use, there is a higher-than-acceptable risk that these vehicles may be used for non-business purposes without detection.”
Jargon, unpacked

“Non-revenue-producing vehicles” means agency vehicles used by employees for MVRTA business, not buses or vans carrying paying passengers.

“Non-revenue-producing vehicles are light-duty vehicles for temporary use by MVRTA employees for agency-related business.”

What the Auditor checked

What the Auditor found

MVRTA did not submit required financial information to the Commonwealth for public disclosure on a searchable website.
reporting timelinessrecordkeeping/documentationinternal controls

Why it matters: The public did not have sufficient transparency regarding MVRTA’s operations, financial health, and expenses.

Standard: Section 14C of Chapter 7 of the Massachusetts General Laws requires agencies to report financial data to the Secretary of the Executive Office for Administration and Finance for inclusion on a searchable website. ( Section 14C of Chapter 7 of the Massachusetts General Laws )

2 recommendations
  • MVRTA should develop formal policies and procedures for submitting this required information to EOAF.agency: agreed
  • MVRTA should establish monitoring controls to ensure that the staff members assigned to this task adhere to these policies and procedures.agency: agreed
Agency response & Auditor reply
Agency: "MVRTA will develop its policy and monitoring controls once the time lines and final delivery criteria have been agreed to with the State Comptroller’s Office."
Auditor: "Based on its response, MVRTA is taking measures to ensure that it reports this required information to EOAF."
MVRTA did not properly document employee use of non-revenue-producing vehicles.
asset/inventory controlrecordkeeping/documentationinternal controls

Why it matters: There was a higher-than-acceptable risk that vehicles could be used for non-business purposes without detection.

Standard: MassDOT Motor Vehicles Policy No. P-D0032-01, dated October 5, 2016, represents a best practice for documenting use of non-revenue-producing vehicles.

1 recommendation
  • MVRTA should establish monitoring controls to ensure that the policies and procedures it has established for the use of its non-revenue-producing vehicles are properly adhered to.agency: agreed
Agency response & Auditor reply
Agency: "The MVRTA policies and procedures will include appropriate monitoring controls."
Auditor: "Based on its response, MVRTA is taking measures to address our concerns in this area."

More audits of this entity

Other Office of the State Auditor reports on Merrimack Valley Regional Transit Authority .

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