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Audit of the Department of Fire Services (DFS)

May 12, 2020 · Department of Fire Services · Read the full official report on mass.gov ↗

Published May 12, 2020 Audit covers July 1, 2016 – December 31, 2018 Under Suzanne M. Bump · 2011–2023

Read the plain-English breakdown
What is this?

This is a Massachusetts State Auditor performance audit of the Department of Fire Services covering July 1, 2016 through December 31, 2018.

“This report details the audit objectives, scope, methodology, findings, and recommendations for the audit period, July 1, 2016 through December 31, 2018.”
Why was it audited?

Auditors reviewed how DFS handled inventory, including purchases, disposals, and physical inventory reports, and how it handled earmarked funds in its state budget.

“In this performance audit, we examined DFS’s inventory process, including new purchases valued at $1,000 or greater, disposals, and the annual physical inventory report, as well as earmarked funds allocated under DFS’s annual state budget.”
Why it matters

If DFS does not track assets properly, equipment can be lost, duplicated, or disposed of improperly, which can waste public money.

“This could lead to unknown losses of assets, as well as duplicate purchases.”
What's in it for me?

For residents, the issue is basic accountability: public equipment and public funds should be tracked so they are used for fire services, safety education, and related public purposes.

“DFS’s inventory assets are tangible property of the Commonwealth used for daily operations and consequently need to be secured and managed by the organization.”
The bottom line

The audit found two main problems: DFS did not properly manage fixed assets, and it did not always collect enough documentation for earmarked spending.

“DFS did not collect appropriate documentation to support expenditures for earmarked funds.”
What happens next

The auditor recommended more training, better disposal procedures, complete annual inventory checks, quarterly reconciliations, and written policies for earmarked funds.

“DFS should develop policies and procedures for the administration of earmarked funds, including the documentation required to ensure that funds are used for their mandated purposes.”
Why it's significant

The audit is significant because DFS received tens of millions of dollars in state appropriations and handled millions more in earmarked funds during the period reviewed.

“During our audit period, earmarks totaled $5,258,600, $4,730,000, and $6,236,000, for fiscal years 2017, 2018, and 2019, respectively.”
Jargon, unpacked

“Fixed assets” means longer-lasting property such as buildings, furniture, equipment, and infrastructure that cost at least $1,000.

“Fixed assets are defined in the Comptroller’s Acquisition Policy and generally include all land and any buildings, furniture, equipment, and infrastructure with a useful life of more than one year and an original cost of $1,000 or more.”

4 figure(s) pending source verification - not shown

What the Auditor checked

What the Auditor found

DFS did not tag and add some new assets costing more than $1,000 to its master inventory list.
asset/inventory controlrecordkeeping/documentationinternal controls

Why it matters: This could lead to unknown asset losses and duplicate purchases.

Standard: DFS’s Fixed Asset Policy and Procedures required perpetual fixed asset inventory records. ( DFS’s “Fixed Asset Policy and Procedures” )

1 recommendation
  • DFS should provide additional training to the division inventory liaisons regarding procedures for identifying newly purchased assets and adding them to the inventory list.agency: agreed
Agency response & Auditor reply
Auditor: "Based on the above response, DFS is taking measures to address our concerns about the addition of new purchased assets to its master inventory list."
DFS disposed of assets before receiving required approval from the Operational Services Division.
asset/inventory controlinternal controls

Why it matters: Assets that could still be useful to OSD or other state agencies could be improperly disposed of.

Standard: 802 CMR 3.03 requires disposal of surplus, salvage, scrap, and worthless property to be coordinated through the State Surplus Property Office. ( 802 CMR 3.03 )

1 recommendation
  • DFS should develop and document a plan of action for the disposal process that will ensure compliance with 802 CMR 3.03.agency: agreed
Agency response & Auditor reply
Agency: "In August, 2019, the Department of Fire Services issued a new policy on the surplus of assets."
Auditor: "Based on the above response, DFS is taking measures to address our concerns about the inventory disposal process."
DFS did not verify all assets during its annual physical inventory or complete quarterly inventory reconciliations.
asset/inventory controlrecordkeeping/documentationinternal controlsfraud/theft

Why it matters: Unverified assets and inaccurate inventory records could lead to fraud, lost assets, duplicate purchases, improper disposal, and added replacement costs.

Standard: DFS’s Fixed Asset Policy and Procedures required annual physical inventory of all DFS assets and quarterly reports and reconciliations; the Comptroller’s Fixed Assets policy required annual verification of fixed assets. ( DFS’s “Fixed Asset Policy and Procedures”; Comptroller of the Commonwealth’s “Fixed Assets—Accounting and Management Policy” )

2 recommendations
  • DFS should conduct a complete physical inspection of its inventory lists annually, verify all its assets, and determine the status of any items it cannot locate.agency: agreed
  • DFS should conduct quarterly inventory reconciliations and identify backup employees to conduct this function in case of future vacancies.agency: agreed
Agency response & Auditor reply
Agency: "The Director of Capital Asset Management will ensure that a complete physical inventory inspection is performed annually and will allocate the necessary resources to ensure the inventory records are updated accurately and in a timely manner."
Auditor: "Based on the above response, DFS is taking measures to address our concerns about conducting an annual physical inventory and quarterly inventory reconciliations."
DFS did not collect appropriate documentation to support some earmarked fund expenditures.
grants managementrecordkeeping/documentationinternal controls

Why it matters: DFS administrators cannot ensure that disbursed funds were used for their mandated purposes.

Standard: DFS officials stated that communities must provide good supporting documentation for reimbursement, and SAFE Program grant recipients were required to provide specified year-end and budget documentation.

1 recommendation
  • DFS should develop policies and procedures for the administration of earmarked funds, including the documentation required to ensure that funds are used for their mandated purposes.agency: agreed
Agency response & Auditor reply
Agency: "The Department of Fire Services will develop grant policies and procedures to ensure that grant awards are used for authorized purposes."
Auditor: "Based on the response above, DFS is taking measures to address our concerns about the administration of earmarked funds."

More audits of this entity

Other Office of the State Auditor reports on Department of Fire Services .

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