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Audit of the Committee for Public Counsel Services

February 28, 2018 · Committee for Public Counsel Services · Read the full official report on mass.gov ↗

Published February 28, 2018 Audit covers July 1, 2014 – December 31, 2016 Under Suzanne M. Bump · 2011–2023

In plain English
Auditors found two main problems: CPCS paid one late vendor bill without adequate proof that it had the required approval, and some court files were missing paperwork needed to support decisions that people qualified for appointed lawyers.
source
“CPCS improperly processed a vendor payment of $7,205.”
Read the plain-English breakdown
Why was it audited?

The audit checked whether CPCS had proper oversight of private attorney and vendor bills, whether vendor payments followed rules, and whether probation offices had procedures for checking if people truly qualified as indigent.

“This audit was initiated to determine whether (1) CPCS had established an effective Audit and Oversight Department in accordance with Section 12 of Chapter 211D of the General Laws, (2) CPCS management verified work performed and approved vendor billings in compliance with established policies and procedures, and (3) the Office of the Commissioner of Probation (OCP) had established policies and procedures to ensure that the process of determining and reassessing indigency complied with Section 2A of Chapter 211D of the General Laws.”
Why it matters

The issues matter because public money pays for these services, and missing paperwork makes it harder to know whether payments and eligibility decisions were proper.

“Without the proper supporting documentation, the Commonwealth cannot be certain that those claiming to be indigent are in fact indigent and therefore eligible for appointed counsel.”
What's in it for me?

For residents, this audit is about whether tax-funded legal defense services are being paid and managed properly while still serving people who qualify for appointed counsel.

“During the audit period, CPCS paid 1,025 expert vendors a total of $49,879,867 for work performed during the audit period.”
The bottom line

CPCS had an audit and oversight process, but the auditor found a vendor-payment problem and documentation gaps in indigency files.

“Below is a summary of our findings and recommendations, with links to each page listed.”
What happens next

The report recommends that CPCS tighten vendor billing procedures and that probation officials add monitoring controls so required indigency paperwork stays in case files.

“OCP should establish monitoring controls over the indigency determination process to ensure that the required documentation is maintained in case files.”
Why it's significant

The audit says CPCS made major improvements since an earlier audit, but documentation and monitoring still need work to support confidence in eligibility decisions and payments.

“CPCS is correct in stating that we found significant improvements in its indigency determination process since our last audit.”
Jargon, unpacked

“Indigent” means a person who cannot afford a lawyer in cases where the law requires the court to appoint counsel.

“CPCS’s website defines indigent persons as “those unable to afford an attorney in all matters in which the law requires the appointment of counsel” and states that the legal representation in question “includes representation in criminal, delinquency, youthful offender, child welfare, mental health, sexually dangerous person and sex offender registry cases, as well as related appeals and post-conviction matters.””
Identified in this audit - source-verified
$7,205

1 figure(s) pending source verification - not shown

What the Auditor checked

What the Auditor found

CPCS improperly paid a vendor bill that was submitted late without adequate documentation or required approval.
procurement/contractsinternal controlsvendor oversight

Why it matters: The agency risks paying incorrect amounts for services when vendor bills are not processed according to policies and procedures.

Standard: Section 12(b) of Chapter 211D of the Massachusetts General Laws ( Section 12(b) of Chapter 211D of the Massachusetts General Laws )

2 recommendations
  • CPCS should inform all vendors, at the time services are performed, of the proper procedures for processing V-Bills.
  • CPCS should not allow a vendor to be paid for services if s/he does not provide required supporting documentation.
Agency response & Auditor reply
Agency: "The $7,205 bill was paid in accordance with c. 211D s. 12B and all CPCS billing policies."
Auditor: "Although CPCS asserts that its chief counsel examined the bill in question and approved its payment, there is inadequate documentation to substantiate this."

Verified dollar findings

Improper payments identified $7,205

Money paid out that the audit found should not have been - overpayments, unallowable and nonreimbursable charges, improper claims.

$7,205 - improper vendor payment

Prior findings revisited

Being worked on
"Our prior audit of CPCS (No. 2011-1104-3C) noted that OCP had not established a statewide standard practice in district courts to determine indigency."
Being worked on
"During our current audit, we found that OCP has established standard policies and procedures in this area at all courts."

More audits of this entity

Other Office of the State Auditor reports on Committee for Public Counsel Services , including the prior audits referenced above.

See this entity's page with all 4 audits →