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Audit of the Cape Cod Regional Transit Authority

July 2, 2018 · Cape Cod Regional Transit Authority · Read the full official report on mass.gov ↗

Published July 2, 2018 Audit covers July 1, 2015 – June 30, 2017 Under Suzanne M. Bump · 2011–2023

In plain English
Auditors found CCRTA was doing preventive maintenance, but it failed to send required financial data to the state website and did not properly track employee use of agency vehicles.
source
“CCRTA did not submit required financial information to the Commonwealth to be made available to the public on a searchable website.”
Read the plain-English breakdown
What is this?

This is a state performance audit of the Cape Cod Regional Transit Authority covering July 1, 2015 through June 30, 2017.

“This report details the audit objectives, scope, methodology, findings, and recommendations for the audit period, July 1, 2015 through June 30, 2017.”
Why was it audited?

The auditors checked vehicle maintenance, use of employee-only agency vehicles, and whether CCRTA reported financial records for public disclosure.

“We also examined CCRTA’s use of its non-revenue-producing vehicles, as well as its compliance with the General Laws regarding providing its financial records to the Secretary of Administration and Finance for public disclosure.”
Why it matters

Without the required financial reporting, the public had less visibility into CCRTA’s spending and financial condition.

“Therefore, CCRTA did not allow the Commonwealth to give the public a sufficient level of transparency regarding CCRTA’s operations, including its overall financial health and the nature and extent of its expenses.”
What's in it for me?

If you live on or visit Cape Cod, CCRTA is part of the public transportation system serving the region, so its spending and vehicle oversight affect public accountability for local transit.

“CCRTA operates local fixed-route and demand-response services within the 394-square-mile Cape Cod area, serving a population of more than 200,000.”
The bottom line

The audit found two main problems: missing state financial reporting and poor documentation for employee use of non-revenue vehicles.

“CCRTA did not properly document the use of its non-revenue-producing vehicles by its employees.”
What happens next

CCRTA said it planned to start reporting financial information to the state comptroller’s searchable website and had put a stricter vehicle log process in place.

“In the future, the CCRTA plans on taking the necessary steps to report its financial information to the EOAF Secretary for inclusion on the Office of the State Comptroller’s searchable website (i.e. “CTHRU”).”
Why it's significant

This was not about whether buses were being maintained; auditors found preventive maintenance was up to date, while financial transparency and vehicle-use controls needed improvement.

“Did CCRTA maintain a cost maintenance log for each vehicle to ensure that preventive maintenance for vehicles and equipment for transporting passengers with disabilities under the requirements of the Americans with Disabilities Act of 1990 was up to date per Federal Transit Administration (FTA) guidelines?”
Jargon, unpacked

“Non-revenue-producing vehicles” means agency vehicles used by employees for CCRTA business, not buses or vans carrying paying riders.

“Non-revenue-producing vehicles are light-duty vehicles for temporary use by CCRTA employees for agency-related business.”

What the Auditor checked

What the Auditor found

CCRTA did not submit required financial information for public posting on the Commonwealth's searchable website.
reporting timelinessrecordkeeping/documentationinternal controls

Why it matters: The public had less transparency into CCRTA's operations, financial health, and expenses.

Standard: Section 14C of Chapter 7 of the Massachusetts General Laws requires agencies to report financial data to the Secretary of the Executive Office for Administration and Finance for inclusion on the searchable website. ( Section 14C of Chapter 7 of the Massachusetts General Laws )

2 recommendations
  • CCRTA should develop formal policies and procedures for submitting this required information to EOAF.agency: agreed
  • CCRTA should establish monitoring controls to ensure assigned staff follow the policies and procedures.agency: agreed
Agency response & Auditor reply
Agency: "In the future, the CCRTA plans on taking the necessary steps to report its financial information to the EOAF Secretary for inclusion on the Office of the State Comptroller’s searchable website (i.e. “CTHRU”)."
Auditor: "Based on its response, CCRTA is taking measures to ensure that it reports this required information to EOAF."
CCRTA did not properly document employee use of non-revenue-producing vehicles.
asset/inventory controlrecordkeeping/documentationinternal controls

Why it matters: There was a higher-than-acceptable risk that vehicles could be used for non-business purposes without detection.

Standard: MassDOT Motor Vehicles Policy No. P-D0032-01 is cited as a best practice requiring logs for non-revenue-producing vehicle use.

2 recommendations
  • CCRTA should establish policies and procedures, consistent with MassDOT's, requiring a log for non-revenue-producing vehicle use.agency: already implemented
  • CCRTA should ensure the policies and procedures include monitoring controls.agency: already implemented
Agency response & Auditor reply
Agency: "However, given the comprehensive discussions with your team around the necessity to better document these procedures, we have implemented a more rigorous oversight policy."
Auditor: "However, based on its response, CCRTA is taking measures to address our concerns in this area."

More audits of this entity

Other Office of the State Auditor reports on Cape Cod Regional Transit Authority .

See this entity's page with all 3 audits →