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Audit of the Barnstable County Sheriff’s Office - A Review of Healthcare and Inmate Deaths (March 16, 2023)

March 16, 2023 · Barnstable County Sheriff’s Office · Read the full official report on mass.gov ↗

Published March 16, 2023 Audit covers July 1, 2019 – June 30, 2021 Under Diana DiZoglio · 2023–present

In plain English
The audit found one main healthcare problem: some people in Barnstable County jail did not get required health checkups on time, and some medical screening records were missing.
source
“BCSO did not ensure that its inmates received health appraisals on time and that it documented the health appraisals and admission medical screenings.”
Read the plain-English breakdown
What is this?

This is a Massachusetts State Auditor performance audit of the Barnstable County Sheriff’s Office, focused on inmate healthcare and deaths during a two-year period.

“In accordance with Section 12 of Chapter 11 of the Massachusetts General Laws, the Office of the State Auditor has conducted a performance audit of the Barnstable County Sheriff’s Office (BCSO) for the period July 1, 2019 through June 30, 2021.”
Why was it audited?

Auditors checked whether the sheriff’s office followed rules for inmate deaths, healthcare oversight, intake medical screenings, health appraisals, and responses to sick-call requests.

“The objectives of this audit were to determine the following:”
Why it matters

If required medical checks are late or not documented, serious health problems may be missed, putting incarcerated people at risk.

“Because BCSO does not ensure that its healthcare vendor completes the health appraisals within the required timeframe and documents each medical form in CorEMR, there is a higher-than-acceptable risk that inmates’ medical issues are not identified and treated, ultimately affecting the health and safety of all BCSO inmates.”
What's in it for me?

For the public, this matters because the sheriff’s office is a public agency responsible for safely running the county correctional facility and protecting people in its custody.

“The mission of the Sheriff’s Office is to “Protect the public from criminal offenders by operating a safe, secure and rehabilitative correctional facility, assisting local agencies and promoting public safety through our associated specialized services and enforcing the Laws of the Commonwealth of Massachusetts and the Constitution of the United States of America.””
The bottom line

The auditor found BCSO generally met several healthcare-related requirements, but failed on timely and documented health appraisals and had separate concerns about IT controls.

“Below is a list of our audit objectives, indicating each question we intended our audit to answer; the conclusion we reached regarding each objective; and, if applicable, where each objective is discussed in the audit findings.”
What happens next

The auditor recommended that BCSO monitor its healthcare vendor more closely and make sure the vendor has enough staff to complete required health appraisals.

“BCSO should ensure that its healthcare vendor has enough staff members to complete the health appraisals.”
Why it's significant

The finding was not just about a few files: based on the sample, auditors estimated that dozens to nearly two hundred health appraisals may have been late.

“Based on the results of our sample, we estimate, using statistical projection techniques, that the healthcare vendor did not complete between 24 and 196 health appraisals within the required timeframe.”
Jargon, unpacked

An admission medical screening means the first health check when someone arrives at the jail, including mental health and medical needs.

“An admission medical screening is an assessment of an inmate’s health needs, including mental health and/or medical conditions.”

What the Auditor checked

What the Auditor found

BCSO did not ensure timely inmate health appraisals or properly document health appraisals and admission medical screenings.
recordkeeping/documentationinternal controlsvendor oversightpublic safety

Why it matters: Inmates’ medical issues may not be identified and treated, affecting inmate health and safety.

Standard: Sections A and B of BCSO’s Policy 602.02 require admission medical screenings on arrival, documentation in electronic medical records, and timely health appraisals. ( Sections A and B of BCSO’s Policy 602.02 (Admission Medical Screening/Health Appraisal and Examination/Access to Healthcare) )

2 recommendations
  • BCSO should establish monitoring controls to ensure that its healthcare vendor completes health appraisals on time and documents the health appraisals and admission medical screenings.
  • BCSO should ensure that its healthcare vendor has enough staff members to complete the health appraisals.
Agency response & Auditor reply
Agency: "We will continue to monitor the services provided by this vendor in order to ensure the contractual obligations are met and the vendor maintains an appropriate level of care for our inmate population."
Auditor: "Based on its response, BCSO has taken measures after the audit period to address our concerns on this matter."

More audits of this entity

Other Office of the State Auditor reports on Barnstable County Sheriff’s Office .

See this entity's page with all 2 audits →